We treat patients with dignity & respect
We are respectful & responsive to the preferences, needs and values of our patients. We encourage & respect our patient rights to ask questions & comment when making health decisions and choices. We provide interactions that are respectful & empowering to our patients. We also encourage feedback.
CONTINUITY OF CARE
We treat the “whole” person
We are committed to our patients in treating the “whole” person. We take a holistic approach in the treatment, prevention and reversal of diseases. We are passionate about preventative health & promote and empower patients to make healthy lifestyle choices to achieve better health outcomes.
HIGH CLINICAL QUALITY
We place a high value on quality
We place a high priority on patient safety and quality clinical care for our patients. We are transparent and strive to provide our patients with all the necessary information needed to make informed decisions. We review clinical & patient experience data to drive opportunities for improvement to our practices.
We achieve together
We embrace the fact that we are all different with individual skills & experience. We are respectful and work together to provide patient centred care. Central to our high-quality care is the expertise and passion of our team. Our team takes pride in continually learning new things.
We provide team-based care
We are passionate about collaboration & providing multidisciplinary team-based care to patients. We establish mutual trust, use effective communication, identify shared purpose & goals and determine clear roles and responsibilities. We measure processes and outcomes to achieve the best health options for our patients.
We value our team
We are very proud to be an accredited training practice. We share our knowledge, experience and mentor our next generation of GP’s & medical students. We provide a professional, positive and fun work environment. We seek out and value input from our team. We are committed to strengthen our team with skilled people.